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Major Appliance Repairs
Call Us Today!
(661) 267-2792
Call Us Today!
(661) 267-2792

How We Work

We work to better serve you, by offering reasonable prices, honest and guaranteed work. We have been repairing appliances for many years, great part of it is due to the recommendations of our many satisfied customers. 
We want to give you a straightforward and comfortable experience when repairing your appliance. 
When you set a two-hour window appointment with H.E.M. Appliances, a technician will arrive to your home to diagnose your appliance.
Once the technician has completed the diagnosis, you will be given an exact quote for the repair. The upfront flat price, which includes parts and labor, is all you would owe if you go ahead with the repair. 
If you decided not to have the repair done at that moment, then you would owe the diagnostic fee. You are welcome to call us back when you are ready to repair your appliance and we will give you credit for the diagnostic fee you paid. 
$35 Diagnostic Fee 
  • Washer 
  • Dryer 
  • Refrigerator 
  • Stove 
  • Oven 
  • Dishwasher 
  • Garbage disposal 
$45 Diagnostic Fee 
  • Air Conditioner 
  • Swamp Cooler 
  • Furnace 
  • Water Heaters 
For any additional appliances in your home that you would like for us to repair, the diagnostic fee is $15. 
The following are special circumstances that may add to the diagnostic fee. If applicable, you will be told about them by the technician before they start the diagnosis. 
  • Appliances installed in a difficult-to-access location (for example: an AC unit in the attic or a washer in a small closet) 
  • Washers or dishwashers full of water (that needs to be emptied out) 
  • Dishwashers that must be uninstalled to complete the diagnosis
  • Wall ovens that must be removed to work on 
We guarantee you that the work we perform on your appliance will solve the problem, or you get 100% refund. 
If within 30 days of the repair you experience another problem with the same appliance, we will diagnose the problem for free. 
Labor is guaranteed for 30 days and all parts come with guarantee, but the length of the time depends on the manufacturer. Guarantee ranges from 30 days to 1 year. We will replace any part that fails within that guaranteed time period. 

Contact Information

H.E.M. Appliances
37860 Melton Ave
Palmdale, CA 93550
Phone: (661) 267-2792
Email: License# A-43484

Business Hours

Mon - Fri: 08:00 AM - 07:00 PM
Sat: 09:00 AM - 05:00 PM

Payment Options

YP Reviews

Call Us Today At ♦ (661) 267-2792